Shipping policy

Where we ship We currently ship within the United States only.

Shipping rates Shipping is calculated at checkout based on your address and the items in your cart. Because we work with a curated group of independent brands who ship directly from their own facilities, rates reflect each brand's actual carrier cost. You'll see your exact shipping total before you pay.

Processing and delivery Most orders ship within 2 to 7 business days, and delivery typically takes another 3 to 8 business days depending on the brand and your location. Because each brand ships from its own facility, timing varies by item. Delivery estimates are not guarantees.

Orders with multiple items We work with a curated group of independent brands, and each one ships from its own facility. If your order includes items from more than one brand, they will arrive in separate packages, often on different days. You'll receive a separate tracking number for each shipment.

Tracking You'll get a confirmation email when your order is placed, and a tracking link as each package ships. If tracking hasn't updated within 3 business days of shipment, reach out and we'll chase it down.

Lost, delayed, or damaged packages If your package is marked delivered but you can't find it, check with neighbors and your building first, then contact us within 7 days and we'll help. For items that arrive damaged, email us within 7 days with photos and we'll make it right.

Incorrect addresses Please double-check your shipping address at checkout. We can update an address only before an order ships. Packages returned to sender due to an incorrect address can be reshipped at your cost.

Questions Email us and we'll respond within 1 business day.