Refund policy

Returns

We have a 30-day return policy. You have 30 days after your item is delivered to request a return.

To be eligible, the item must be in the same condition you received it, unworn or unused, with tags and in its original packaging. You'll also need your order number or proof of purchase

How to start a return Email us at info@wildchildoutlet.com with your order number and the item you'd like to return. We'll confirm whether your item is eligible and give you further instructions.

Please don't ship anything back before contacting us. We work with a curated group of independent brands, and each one has its own return location. Items sent back without an approved return can't be accepted or refunded.

Damages and issues Please inspect your order when it arrives and contact us right away if anything is defective, damaged, or incorrect, so we can make it right..

Exceptions / non-returnable items Some items can't be returned, including perishable goods, custom or personalized products, personal care and beauty products, hazardous materials, and flammable liquids or gases. Gift cards and sale items are final sale. If you're unsure about a specific item, just ask before ordering.

Exchanges The fastest way to exchange something is to return the original item and place a new order once your return is approved.

Refunds Once your return is received and inspected, we'll let you know whether it's approved. Approved refunds go back to your original payment method within 10 business days. Depending on your bank or card issuer, it can take additional time to appear on your statement.

If more than 15 business days have passed since your return was approved, email us at info@wildchildoutlet.com.